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Delivery Information

When will I receive my order?

Delivered
Your Location Delivery Method Delivered Cost
United Kingdom Royal Mail Tracked 48 2-3 Business Days FREE
United Kingdom Express Tracked 1-2 Business Days £3.90
United Kingdom Shipping from Partner Warehouse in Europe 2-4 Business Days FREE

Orders are typically dispatched within 48 hours. 

You can now upgrade for Express Tracked Delivery! This is mostly next day delivery for orders placed before midday. Please note this can not be used on items that are marked as shipping from our partner warehouses in Europe. This is marked on the product description.

Deliveries are shipped via Royal Mail Tracked 48, Interlink and DHL Courier (only for select products that are marked as shipping from Europe). All deliveries have tracking and you will be emailed with the tracking details when your order has dispatched. 

Is a signature required?

To make sure you have received your goodies, a signature is required on delivery.

What if I'm out when my order arrives?

If you are not home when your package arrives it will go to your local Post Office awaiting collection. A card will be left telling you where to pick up your discreetly packaged order.

Do you deliver to PO Boxes?

Yes.

Is delivery discreet?

Of course! Your purchase will arrive in a plain cardboard box, with no reference to the contents or Mimi De Luxe.

We never send you printed materials as a follow up either - bad for the environment!

Has my order been shipped yet?

A confirmation email will be sent to you advising when your purchase has been shipped and its tracking details.

Can I track my parcel?

A confirmation email will be sent to you advising when your purchase has been shipped and its tracking details. This can also be viewed online in your account. Simply follow the link in our email once your purchase has been shipped.

Incorrect delivery address/returned parcels

If an incorrect delivery address is provided or a parcel is returned to us as undeliverable, an extra postage fee will apply to re-send it.

Returns

Returns of faulty items are free within the UK. Please see our returns policy for more information.

International Shipping

European shipping is coming soon!

If you reside outside of these countries and would like to purchase please contact us.